● Applied extensive sales expertise and technical knowledge to communicate a strong value proposition for EAM / CMMS SaaS solution for a broad range of market verticals.
● Drove business development, account management, customer support, and escalation management across the North American market.
● Doubled municipal customers by devising a marketing strategy to capture public sector interest.
● Penetrated the medical market by signing the first-ever North American hospital.
● Leveraged consultative selling expertise to sell the first-ever SaaS deal in North America.
● Drove revenue growth within the North American market by overseeing go-to-market strategy, approving marketing campaigns with the marketing director, and establishing a pricing strategy
● Positioned the company for rapid market share growth by building the North American partner network and launching a framework for global partnerships.
● Improved customer satisfaction and retention by taking charge of escalation management for the North American territory.